Terms and Conditions

 

Updated April 5, 2024

 

Table of content

 

Article 1: Scope of application. 

Article 2: Definitions. 

Article 3: Product description. 

Article 4: Prices. 

Article 5: Creation of the customer's acccount. 

Article 6: Order 

Article 7: Payment 

Article 8: Shipping and delivery. 

Article 9: Right of withdrawal 

Article 10: Disputes, Force Majeure and Applicable Law

Article 11: Customer Service

Article 12: Cookies

Article 13: License

Article 14: Responsibility for content

 

 

 

 

Article 1: Scope of application

  1. Sales subject to these general conditions are operated by TIEH PARIS, Single-Personal Limited Liability Company (EURL) with capital of €1,000.00, registered in Paris under number 918410143 RCS Paris, with its head office at 95 Rue DE JAVEL, 75015 PARIS, represented by Mrs. Charlotte Henskens.
  2. These General Conditions of Sale are governed by articles 1125 et seq. of the Consumer Code. of the Civil Code and the Consumer Code. The purpose of these General Conditions of Sale is to define the rights and obligations of Take It Easy Honey EURL and the customer. They apply without restriction or reservation to purchases made by end customers and non-professional buyers on the website: www.takeiteasyhoney.com
  3. They also apply to other types of distance selling, such as telephone sales or mail order sales, where distance selling is defined as any sales technique allowing the buyer to order a product without be present at the point of sale.
  4. These General Conditions of Sale cancel and replace all previous General Conditions of Sale. They take precedence over any other document, such as brochures and catalogs.

5.Take it Easy Honey EURL reserves the right to adapt or modify these General Conditions of Sale at any time. In the event of modification, only the General Conditions of Sale in force on the day of the order will apply.

  1. In the case of online sales, the customer acknowledges having read and accepted, at the time of ordering an item, these General Conditions of Sale and has the possibility of saving them at any time on a durable medium by printing or by downloading them, using the functions of the Website provided for this purpose.

 

Article 2: Definitions

The following terminology applies to these Terms and Conditions and any or all Agreements:

  1. “Company”: refers to Take It Easy Honey EURL and its employees.
  2. “Customer”: refers to any user who has an account on the site or makes a purchase via the site.
  3. “Order”: designates the process by which the Customer selects the Products he wishes to purchase and have delivered. An Order is finalized when the Customer has selected the Products he wishes to have delivered as well as the delivery terms and when he has paid the amount to be paid. Once finalized, the Order is processed by Take It Easy Honey which will ship the Products ordered in accordance with the terms of these general conditions.
  4. “Delivery”: designates the first presentation of the products ordered by the customer to the delivery address indicated when ordering.
  5. “Products”: refers to all the products available for sale on the site.
  6. “User”: refers to any natural or legal person accessing the Site, whether Client or not.
  7. “Website”: refers to the website www.takeiteasyhoney.com and all its subpages.

 

Article 3: Product description

  1. The Website is an online sales site for yoga clothing and products open to any natural or legal person using the Site.
  2. The Products presented on the Site are each subject to a description mentioning their essential characteristics. The photographs illustrating, where applicable, the products do not constitute a contractual document. The instructions for use of the Product, if it is an essential element, appear on the Site or are sent at the latest upon delivery. The Products comply with the requirements of current French law. However, slight variations in color of one or more products cannot engage the responsibility of the Company and do not affect the validity of the sale.
  3. The Customer remains responsible for the terms and consequences of his access to the website, in particular via the Internet. This access may involve the payment of fees to technical service providers such as Internet service providers, which remain the responsibility of the user. In addition, the Customer must provide and be fully responsible for the equipment necessary to connect to the Site.
  4. The Customer acknowledges having verified that the computer configuration it uses is secure and in working order.

 

Article 4: Pricing

  1. The prices of the items appearing on the Site are indicated in euros and all taxes included. They do not include delivery costs, which are specified elsewhere. Prices include VAT at the rate in effect on the day of the order.

2.Items are invoiced on the basis of the prices in effect on the day your order is validated

The prices displayed on the various media containing the Company's offers, in particular paper documents such as order forms and leaflets, may have a limited validity period specified on said media. Please check that the price is still in effect before placing your order.

  1. The items remain the property of the Company until full payment has been received by the Company.

Shipping costs are indicated when you validate your shipping method.

  1. Orders placed on the Site with a delivery address outside Metropolitan France, Corsica and the European Union may be subject to customs duties and dock dues payable on delivery.

 

Article 5: Creation of the customer’s account

  1. To place an order on the website, the Customer must first create their personal customer’s account. Once created, to access it, the Customer must identify themselves using their secret, personal and confidential username and password. It is up to the Customer not to communicate his username and password. Each Customer undertakes to maintain strict confidentiality with regard to data, in particular username and password, allowing him to access his account, the Customer acknowledges that he is solely responsible for access to the Service by his username and password, unless proven fraud. Each Customer also undertakes to immediately inform the Operator in the event of loss, misappropriation or fraudulent use of their username and/or password.

2.After creating their personal customer’s account, the Customer will receive an email confirming the creation of their account.

3.The Client undertakes upon registration to:

  • provide true, accurate, and current information when entered into the Service registration form, including not using false names or addresses, or names or addresses without authorization.
  • keep registration data up to date to ensure that it is always true, accurate and up-to-date.
  1. The Customer further undertakes not to make available or disseminate illegal or objectionable information (such as defamatory or identity theft information) or harmful information (such as viruses). Failing this, the company may suspend or terminate the Customer's access to the Site at its sole discretion.

 

Article 6: Order

  1. Any order placed on the Website constitutes full and unreserved acceptance by the buyer of these General Conditions of Sale.
  2. Only persons legally capable of contracting regarding the items offered by the Company on the Site may place an order. When placing an order, you must have full legal capacity to adhere to these General Conditions of Sale. When you pay by credit card, you declare that you are fully authorized to use said card.

3.The main ordering steps are described below.

  • To place an order online, you must create an account on the Website. In order to create this account and be identified, you must complete all the mandatory fields of the identification form available on the Site.
  • Once identified, you will be able to select the items from the offers listed on the Site. In accordance with applicable legal provisions, each product sheet specifies the essential characteristics of the product, its price including tax and the delivery time.
  • You can, in accordance with applicable legal provisions, view your order and order a summary indicating the availability of the selected product(s) and listing the essential characteristics of the products ordered and their price. You will be able to modify or cancel the selection before making any payment.
  • Finalizing the order requires full payment of the product price. To continue and finalize the order, click on “proceed to payment”.
  • You will be asked to read these General Conditions of Sale and must expressly accept them before validating and paying for your order. By accepting the General Conditions of Sale, you acknowledge having received all the necessary information before confirming your order.
  • After having confirmed the content of your order and having been informed that by validating your order, you agree to pay the price, you will have to choose from the payment method offered by the company and pay.

 

Article 7: Payment

  1. Payment for purchases on the Site can be made by credit card, PAYPAL, bank transfer or by IDEAL at the time of the order.
  2. Your order will be shipped after verification of the payment method you have chosen and according to your following payment method:

- Receipt of your credit card authorization or;

- Receipt and identification of your blank transfer to our bank account or;

- Receipt of the debit from your PAYPAL account or;

- Receipt of ONEY authorization

- Receipt and authorization of debit of your check by our service provider CHEQUEASY.

  1. The Company reserves the right to refuse any delivery in the event of refusal of authorization for payment by credit card from officially accredited organizations, in the event of non-payment and in the event of legitimate reasons to doubt your means of payment. payment.

 

Article 8: Shipping and delivery

  1. The online sales offers presented on the site are reserved for consumers residing in France or, where applicable, in a member state of the European Union, and for deliveries in these same geographical areas.

2.Delivery means the transfer to the Customer of physical possession or control of the Product.

Shipping costs are those specified at the time of finalizing the order and are accepted upon validation of the order. They will appear on a specific line distinct from the line specifying the price of the Products.

  1. It is expressly specified that the amount of delivery costs may vary depending on the territory of delivery of the Products, which the Customer expressly acknowledges and accepts.

The Operator undertakes, in accordance with the delivery time indicated on the Site for each of the Products, to deliver the Products within a maximum period of sixty (60) days after receipt of the order.

  1. Delivery times are announced in working days on the website when ordering. These deadlines include the preparation and shipping of the order as well as the deadline set by the carrier.
  2. The Operator undertakes to ship the Products within the deadlines announced on each Product sheet and in the basket, provided that payment for the order has not been previously refused. However, if one or more Products cannot be delivered within the time initially announced, the Operator will send the Customer an email indicating the new delivery date.
  3. As the company uses external service providers (carriers, postal services, etc.) to deliver the Products, the company is totally dependent on these third-party service providers. The delivery times indicated on the website may thus be affected by the service providers without the company being responsible for these delivery delays and the consequences which could result from them. The Products will be delivered to the address indicated by the Customer when ordering. It is therefore up to him to check that this address does not contain any errors. The Operator cannot be held responsible if the address provided by the Customer is incorrect, thus preventing or delaying delivery.
  4. Upon delivery, it may be necessary to sign a receipt.
  5. Upon delivery, it is the Customer's responsibility to check that the Products delivered comply with their order and that the package is sealed and in good condition. If this is not the case, the Customer must indicate this on the delivery note. No complaint about the quantity or condition of the Product will be accepted if the complaint has not been made on the delivery note.

 

Article 9: Right of cancellation

  1. In accordance with the legal provisions in force, you have a right of cancellation without justification within fourteen (14) days following receipt of the items ordered.
  2. To exercise the right of cancellation, you must notify us of your decision to cancel the order by means of an unambiguous statement (by email) to the following address: sales@takeiteasyhoney.com.
  3. In order for the cancellation period to be respected, you must send your email relating to the exercise of the right of cancellation before the deadline expires.
  4. In the event of cancellation, the Company will refund all payments received from you. This refund will not incur any fees other than the option mentioned above, if applicable. To facilitate reimbursement, you can send your bank details with your refund request.
  5. In accordance with articles L221-23 of the Consumer Code, return costs will be your responsibility and will not be reimbursed by the Company.

 

Article 10: Disputes, Force Majeure and Applicable Law

  1. These General Conditions of Sale are subject to French law.
  2. In the event of a dispute, you can resort to mediation or any other alternative means of dispute resolution.
  3. The competent Mediator is: MEDIATEUR DE LA CONSOMMATION FEVAD – BP 20015 – 75362 PARIS CEDEX 8.
  4. The mediator can be contacted via his online form at the following address: https://fevad.azurewebsites.net/mediation
  5. If the dispute is not resolved through mediation, or if the Client wishes to bring the dispute before a court, the rules of the Code of Civil Procedure will apply.

 

Article 11: Customer Service

1.For any information, clarification or in the event of a problem, the Customer must contact the Company's Customer Service as a priority, to allow them to try to find a solution to the problem.

  1. The Company's customer service can be contacted at the following address: info@takeiteasyhoney.com.

 

Article 12: Cookies

We use cookies. By using the Company's website, you consent to the use of cookies in accordance with the Company's Privacy Policy. Most modern interactive websites use cookies to enable us to retrieve user details on each visit. Cookies are used in certain areas of our site to enable the functionality of that area and make it easier for those visiting. Some of our affiliate/advertising partners may also use cookies.

 

Article 13: License

Unless otherwise stated, the Company owns the intellectual property rights in all material on the Site. All intellectual property rights are reserved. You may view and/or print pages from http://takeiteasy.com for your own personal use, subject to restrictions set in these terms and conditions. You must not republish, sell, rent, reproduce, duplicate or copy material from the Website.

 

Article 14: Responsibility for content

We will have no liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising from or based on your website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of. of all third party rights.